Buford Gas delivers natural gas to over 46,000 customers across portions of five counties (Gwinnett, Hall, Barrow, Jackson, and Walton) through an extensive network of underground distribution lines. Main gas lines branch into household service lines. The pipes are typically made of “caution yellow” plastic and are typically 2 - 4 inches in diameter and are located roughly two-feet below the surface, while service lines are typically half inch to three-quarters inch in diameter and buried 12 to 18-inches below the surface.
That’s why it’s important to “Call Before You Dig” or move earth in any way. Whether you’re installing an underground dog fence, running water to an outbuilding or post-hole digging for a new mailbox post, underground piping and other utilities can be damaged. When you call the “Call Before You Dig” hotline at 8-1-1, they will directly connect you to your local authorities who can locate all buried utility lines on your property, so you can safely dig and prevent a potentially hazardous condition. Calling before you dig can prevent a costly or even deadly mistake.
Natural gas is a colorless, odorless gas; however, a chemical that smells like rotten eggs is added to help detect a possible leak. You can also recognize a leak if you see bubbles in standing water, blowing patches of dirt or dead patches of grass or plants surrounded by live materials. You can also hear a hissing noise coming from gas lines going to appliances or near your gas meter. If you recognize any of these signs, or just think you might be smelling gas, leave the area immediately and call the City of Buford during normal business hours 8:00 am – 5:00 pm @ 678-889-4600 or after hours @ 770-932-7986 or 911 from a neighboring home or business.
Do your part to familiarize yourself and your family with these natural gas safety tips and continue to enjoy the value, comfort, and benefits of America’s cleanest, most efficient energy source!
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- M-F 8am-5pm- (770) 932-7981
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- M-F 8am-5pm- (678) 889-4600 or 911
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